Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
It take from 8 Days to 18 Days to receive the order rarely it take up to 20 Days
We’re Processing products in 2 business Days. You can still contact us at support@topshopcollection.com to change the adress
You Can use the form in this link to track your order status
We Don’t Keep any credit card informations as we work only with high trusty payments companies such as paypal that keep all your credit card info 100% Secure
We are offering Worldwide Shipping
Yes of course all the items will come in one package as long as you order them in the same day
If you need to swap an item
Returns and Exchanges
We accept return whitin 14 days if you wish to return an item please contact us first at support@topshopcollection.com
and here’s the full refund and return policy
We’re very sorry for that please send us an email to support@topshopcollection.com or contact us using the contact form and we’ll replace your item with a special gift and a fast shipping
We’re very sorry for that please send us an image of the packaging and the damaged item to the adress support@topshopcollection.com and we’ll perform an exchange with fast shipping and a gift for you
Please contact us at :
support@topshopcollection.com and we’ll send the adress the return the item
You can always contact us using the form on the conatct page or you can direclty email us at support@topshopcollection.com
You can still change the shipping adress in 2 business days just contact us using the form on the contact page or email us direclty to support@topshopcollection.com
Yes of course you can do it in 2 business days after that your order will be already on the way to you so you may just wait to receive it and return it back to us
Yes of course just fill the form on the sold out product page and we’ll notify you once the item is back in stock